The Home Energy Emergency Assistance Scheme:
• is for Queensland households experiencing problems paying their
electricity or reticulated natural gas bills as a result of an
unforeseen emergency or a short-term financial crisis
• is one-off emergency assistance to help with paying your home energy
bills
• pays up to $720 once every 2 years.
Eligibility
To be eligible you must be responsible for paying the outstanding
bill (the bill does not need to be in your name) and meet one of the
following:
-
hold a current concession card, or
-
have an income equal to or less than the Australian Government’s
maximum income rate for part-age pensioners. Contact Centrelink for details of the maximum income rate.
-
be part of your energy retailer’s hardship program or payment
plan.
Full eligibility details, including the types of emergency situations
you might get help for, are available from your energy retailer or
participating financial counselling service.
How to apply
For more information, or to apply, contact your energy retailer. They will start the application process after considering all
the eligibility criteria.
www.ewoq.com.au/energy-and-water-suppliers